• KEEPING SYSTEMS RELIABLE & ONLINE

    Communications systems operate in the real world. Equipment ages, environments change, faults develop and operational requirements evolve over time.

    VectorPoint provides maintenance and technical support across radio, fibre, wireless and associated communications infrastructure. We can investigate faults, assess system performance, repair or replace equipment and identify issues before they become larger problems.

    Whether support is required for an isolated fault or an existing site-wide system, our focus is on practical fault resolution, reliable operation and keeping communications infrastructure maintainable into the future.

  • PREVENTATIVE MAINTENANCE

    Routine inspection, testing and maintenance of communications equipment and infrastructure to identify developing issues.

  • FAULT FINDING & DIAGNOSTICS

    Systematic investigation of equipment, connectivity, RF, fibre and infrastructure faults to identify the cause of a problem.

  • REPAIRS & RECTIFICATION

    Repair, replacement and rectification of faulty equipment, cabling and associated communications infrastructure.

  • ONGOING TECHNICAL SUPPORT

    Practical technical support for existing communications systems, equipment and operational infrastructure.

MAINTENANCE & SUPPORT SOLUTIONS

  • Radio Systems

    Maintenance, fault finding and technical support for portable, mobile, base station, repeater and associated radio infrastructure.

  • Fibre Infrastructure

    Testing, fault location, repair and support for existing fibre optic links and communications backbones.

  • Wireless Infrastructure

    Diagnostics and maintenance for point-to-point, point-to-multipoint and site wireless communications systems.

  • Equipment & Configuration

    Troubleshooting, configuration and replacement of communications equipment where system performance or operation has been affected.

  • System Health & Inspections

    Inspection and assessment of existing infrastructure to identify faults, deterioration and potential reliability issues.

  • Upgrades & Lifecycle Support

    Practical upgrade and replacement options for ageing, obsolete or changing communications systems.

SUPPORT CAPABILITIES

Routine Inspections

Inspection of communications equipment, cabling and supporting infrastructure for developing faults or deterioration.

RF Diagnostics

Testing and investigation of radio system performance, coverage and RF-related faults.

Antenna & Feeder Testing

Testing of antenna systems, feeders, connectors and associated RF infrastructure.

Radio Programming

Programming, configuration and changes to supported commercial radio equipment and systems.

Fibre Testing

Optical testing and fault investigation for existing fibre optic communications links.

Wireless Link Diagnostics

Testing and troubleshooting of wireless links, connectivity and associated infrastructure.

Equipment Repair & Replacement

Assessment, repair or replacement of faulty communications equipment where practical.

Configuration & Updates

Configuration changes, firmware updates and technical adjustments to supported communications equipment.

Fault Rectification

Practical rectification of identified equipment, cabling, configuration and infrastructure faults.

Onsite Technical Support

Onsite technical assistance for communications faults, maintenance requirements and operational issues.